This website is owned and operated by Inspirations Handicraft. If you have any queries about these terms and conditions, or if you have any comments, suggestions or complaints about our website, please contact us using the details below:

Inspirations Handicraft, Brook House, Glasshouse Lane, Countess Wear, Exeter, EX2 7BZ, UK                                                           

Telephone: +44 (0)7866 559 618

Email: cherry@inspirationshandicraft.co.uk

You can browse our shop using the minus and images, and add the items you wish to buy to your shopping basket by selecting the required quantity and clicking the "Add To Basket" button. You can review and adjust the contents of your shopping basket at any time by clicking the shopping basket icon at the top right of the webpage. When you have finished shopping, click on the "Checkout" button and you will then be able to make payment via your chosen payment provider.

Terms and Conditions

1. Price

The prices payable for goods that you order are as set out on our website. All prices are in UK pounds inclusive of VAT (sales tax) at the current rates and are correct at the time of publishing. If you are shopping from outside of the UK, your payment provider should convert the final amount into your own currency at the current exchange rate. All goods are sold DAP (Duties At Place), which means that the customer is responsible for paying all import duties (such as local VAT) on top of the price shown on our website. Since the UK's withdrawal from the EU, this will now affect purchases from inside the EEC.

2. Order Acknowledgement

To enable us to process your order, you will need to provide us with your valid e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. Please note that this e-mail is merely an acknowledgement that your order has been received by us and does not constitute a contract between us.

3. Contract

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

4. Accuracy of Information

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. Any weights, dimensions and capacities given about the goods are provided in good faith from the information supplied by the manufacturer, and are approximate only. In the unlikely event that there were material errors in the description of the goods or their prices as advertised on this website, we reserve the right to adjust your order when it is received by us. Prior to the order being adjusted, we will notify you by e-mail of the new description and price, and the period for which the offer or the price remains valid.

5. Stock Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

6. Ordering Errors

You are able to correct errors or cancel your order right up to the point where you confirm your purchase during the ordering process. Please note that choosing the wrong country may result in incorrect shipping or tax charges being applied to your order. We reserve the right to adjust your order after it has been submitted if you choose the wrong location from the list of countries when placing your order. Placed orders cannot be amended. However, if you contact us within 12 hours of placing your order, we may be able to raise an order for any additional items without undue shipping charges.

7. Payment Terms

We will take payment upon receipt of your order from your payment provider. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.

8. Delivery

Details of our delivery process and shipping charges may be found by clicking on the "Delivery Information" link at the very top of the webpage.

9. Risk and Ownership

You will only become the owner of the goods you have ordered when they have been successfully delivered to you. Risk of damage to or loss of the goods passes to you at the time of delivery to you.

10. Cancellation Rights

10.1 Under the Consumer Protection (Distance Selling) Regulations 2000 you have the legal right to cancel your order up to seven working days after the day on which you receive your goods (with the exception of any made-to-order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing or in any other durable medium if you wish to cancel your contract.

10.2 You cannot cancel your contract if the goods you have ordered are bespoke (i.e. custom made, or made-to-order), or newspapers or magazines, or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you.

10.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

10.4 Once you have notified us that you are cancelling your contract, any sum debited by us from your payment provider will be re-credited to your account as soon as possible, and in any event within 30 days of cancellation.

11. Cancellation By Us

11.1 We reserve the right not to process your order if:

11.1.1 We have insufficient stock to deliver the goods you have ordered;

11.1.2 We do not deliver to your area; or

11.1.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

11.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your payment provider as soon as possible, but in any event within 30 days.

12. Liability

12.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 8), we will provide you with a full refund.

12.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

12.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

12.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

12.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. You have certain rights as a consumer including legal rights (e.g. under the Sale of Goods Act 1979 (as amended)) relating to faulty and/or misdescribed goods.

13. Rights

All rights, including copyright, in this website are owned by or licensed to Inspirations Handicraft Shop. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or re-post anything on this website for any purpose.

14. Damage to Your Computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

15. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Brook House, Glasshouse Lane, Countess Wear, Exeter, EX2 7BZ, UK, and all notices from us to you will be displayed on our website from time to time.

16. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

17. Law, Jurisdiction and Language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

18. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforcability of any other part of these conditions will not be affected.

19. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

20. Privacy

By using this website you acknowledge and agree to be bound by the terms of our privacy policy: Inspirations Handicraft are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

20.1 Data Protection Act 1988 (the Act)

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

20.2 Use and collection of personal information In general you can visit our website without telling us who you are and without revealing any information about yourself. However, if you wish to purchase goods from our website you will need to register, and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise. We also collect information directly from you through our use of cookies. No payment details will be stored on the website (i.e. bank card/account details). We may use information that you provide: ;To register you with our website and to administer it.  For assessment and analysis, e.g. customer and product analysis, to enable us to review, develop and improve our services. We will never pass your details on to third parties, except to your selected payment provider during order fulfillment. We may disclose your personal information to third parties:  In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.  If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation. You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: The Data Controller Inspirations Handicraft, Brook House, Glasshouse Lane, Countess Wear, Exeter, EX2 7BZ

Cookies

In order to use the online shopping and personalisation features of our website your computer (or other device such as a tablet or mobile phone) needs to accept cookies. Cookies allow us to recognise you automatically whenever you visit our site. This means we can personalise your experience and provide you with a better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer's hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website; for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit. Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits. The rules about cookies on websites have changed recently. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer's hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies. If you share content with friends through social networks, such as Facebook and Twitter, you could be sent cookies from these websites. We don't control the setting of these cookies. You should check those third-party websites for more information about their cookies and what you need to do to manage them. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.

Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is +44 (0)7866 559 618 or you can e-mail us on cherry@inspirationshandicraft.co.uk

22. Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.