Terms and Conditions
This website is owned and operated by Inspirations Handicraft. If you have any queries about these terms and conditions, or if you have any comments, suggestions or complaints about our website, please contact us using the details below:
Inspirations Handicraft, Brook House, Glasshouse Lane, Countess Wear, Exeter, EX2 7BZ, UK
Telephone: +44 (0)7866 559 618
How To Buy Your Goodies
You can browse our shop using the minus and images, and add the items you wish to buy to your shopping basket by selecting the required quantity and clicking the "Add To Basket" button. You can review and adjust the contents of your shopping basket at any time by clicking the shopping basket icon at the top right of the webpage. When you have finished shopping, click on the "Checkout" button and you will then be able to make payment via your chosen payment provider.
Terms and Conditions
The prices payable for goods that you order are as set out on our website. All prices are in UK pounds inclusive of VAT (sales tax) at the current rates and are correct at the time of publishing. If you are shopping from outside of the UK, your payment provider should convert the final amount into your own currency at the current exchange rate. All goods are sold DAP (Duties At Place), which means that the customer is responsible for paying all import duties (such as local VAT) on top of the price shown on our website. Since the UK's withdrawal from the EU, this will now affect purchases from inside the EEC.
2. Order Acknowledgement
To enable us to process your order, you will need to provide us with your valid e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. Please note that this e-mail is merely an acknowledgement that your order has been received by us and does not constitute a contract between us.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.
4. Accuracy of Information
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. Any weights, dimensions and capacities given about the goods are provided in good faith from the information supplied by the manufacturer, and are approximate only. In the unlikely event that there were material errors in the description of the goods or their prices as advertised on this website, we reserve the right to adjust your order when it is received by us. Prior to the order being adjusted, we will notify you by e-mail of the new description and price, and the period for which the offer or the price remains valid.
5. Stock Availability
All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
6. Ordering Errors
You are able to correct errors or cancel your order right up to the point where you confirm your purchase during the ordering process. Please note that choosing the wrong country may result in incorrect shipping or tax charges being applied to your order. We reserve the right to adjust your order after it has been submitted if you choose the wrong location from the list of countries when placing your order. Placed orders cannot be amended. However, if you contact us within 12 hours of placing your order, we may be able to raise an order for any additional items without undue shipping charges.
7. Payment Terms
We will take payment upon receipt of your order from your payment provider. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.
Details of our delivery process and shipping charges may be found by clicking on the "Delivery Information" link at the very top of the webpage.
9. Risk and Ownership
You will only become the owner of the goods you have ordered when they have been successfully delivered to you. Risk of damage to or loss of the goods passes to you at the time of delivery to you.
10. Cancellation Rights
10.1 Under the Consumer Protection (Distance Selling) Regulations 2000 you have the legal right to cancel your order up to seven working days after the day on which you receive your goods (with the exception of any made-to-order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing or in any other durable medium if you wish to cancel your contract.
10.2 You cannot cancel your contract if the goods you have ordered are bespoke (i.e. custom made, or made-to-order), or newspapers or magazines, or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you.
10.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
10.4 Once you have notified us that you are cancelling your contract, any sum debited by us from your payment provider will be re-credited to your account as soon as possible, and in any event within 30 days of cancellation.
11. Cancellation By Us
11.1 We reserve the right not to process your order if:
11.1.1 We have insufficient stock to deliver the goods you have ordered;
11.1.2 We do not deliver to your area; or
11.1.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
11.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your payment provider as soon as possible, but in any event within 30 days.
12.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 8), we will provide you with a full refund.
12.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.
12.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.
12.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
12.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. You have certain rights as a consumer including legal rights (e.g. under the Sale of Goods Act 1979 (as amended)) relating to faulty and/or misdescribed goods.
All rights, including copyright, in this website are owned by or licensed to Inspirations Handicraft Shop. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or re-post anything on this website for any purpose.
14. Damage to Your Computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Brook House, Glasshouse Lane, Countess Wear, Exeter, EX2 7BZ, UK, and all notices from us to you will be displayed on our website from time to time.
16. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
17. Law, Jurisdiction and Language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforcability of any other part of these conditions will not be affected.
19. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
20.1 Data Protection Act 1988 (the Act)
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is +44 (0)7866 559 618 or you can e-mail us on firstname.lastname@example.org
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
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